Our Policies

PLEASE READ CAREFULLY BEFORE BOOKING.
In order for Brow and Beauty to give you a 5 star service, we want to make sure that you are in agreement with our policies.

IF AT ANY POINT you come to disagreement regarding our policies, please do not continue with booking.

ZERO EXCEPTIONS:
As most of our appointments are 4 hours long and book far in advance, Brow and Beauty will make no exceptions to any of our policies below.

DO NOT BOOK AN APPOINTMENT IF:
– You are under the age of 18.
– Pregnant or nursing
– Have glaucoma
– Are prone to keloids
– Use a pacemaker or have major heart problems
– Have used Accutane in the past year
– Diabetic
– Undergoing chemotherapy treatments
– Have Hepatitis A, B, C, or D
– Are prone to excessive bleeding or hemophilia
– Are prone to allergic reactions from make-up or pigmentation
– Taking blood thinning medications
– Had Botox or filler treatments in the past 3-4 weeks

IF YOU ARE 55+:
You must email a picture of your brows PRIOR TO BOOKING to info@browandbeauty.co for a consolation.

IF YOU HAVE PREVIOUS WORK BY ANOTHER ARTIST:
You must email a picture of your brows PRIOR TO BOOKING to info@browandbeauty.co for a consolation.

24 HOURS BEFORE YOUR APPOINTMENT:
-No coffee or caffeine products
-No alcohol
-No blood thinners
-No waxing

ALL PAYMENTS AND DEPOSITS ARE NON-REFUNDABLE.

NO GUARANTEES:
Since this is a cosmetic service, Brow and Beauty cannot guarantee any results. Everyone’s skin is different. Therefore, certain skin types might not absorb the pigment or heal as desired.

CANCELLATION POLICY:
Any appointments cancelled within 48 hours of their appointment date will forfeit their deposit and will not be able to transfer their deposit to a later date. You will need to book a new appointment online and pay a new deposit.

SAME DAY CANCELATIONS or no shows will be charged the remaining balance of the FULL SERVICE.

RESCHEDULING APPOINMENTS: An appointment may be rescheduled at least 48 hours before the scheduled appointment time. The deposit will be transferred to the new appointment time. A rescheduling request will only be accepted once.

LATE POLICY:
Brow and Beauty reserves the right to CANCEL an appointment with no refunds, if the client is more than 15 minutes late to their appointment. Please keep in mind that appointments are scheduled back to back and showing up late to your appointment will not allow the artist sufficient time for your cosmetic procedure.

HEALING & PROCESS:
For best results, semi-permanent makeup requires a 2 session process. After the first session, you can expect scabbing, flaking, and loss of existing pigment. On average our clients heal 40% lighter in color after their initial session. We also have clients who will heal 90% lighter making it look like nothing had been done. This is completely normal and why we do a touch-up session within 5-10 weeks of your first session.

TOUCH-UP SESSION:
Your touch up session is to be done 5-10 weeks after your initial session.

NO PETS OR SERVICE ANIMALS:
The Florida Health Department does not allow animals of any kind in to a tattoo establishment due to the fact that we are working with open skin prone to infection. This also includes SERVICE ANIMALS. If you have a physical disability, please arrange to have a guest or family member that can help you during your time here.(64E-28.007 Operational Requirements for a Tattoo Establishment Paragraph (8))

COVID-19 POLICY:
Due to COVID-19, we are not allowing any guests, family, or other persons in the salon who do not have an appointment. This also includes children. Your temperature will be taken before coming into the salon. We also require you to wear a face mask, during your appointment.